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Marriott Corporation, 1983 Annual Report
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Marriott International, Inc.. Marriott Corporation, 1983 Annual Report - Image 8. 1983. Hospitality Industry Archives, Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston. University of Houston Digital Library. Web. November 24, 2020. https://digital.lib.uh.edu/collection/hiltonar/item/303/show/262.

Disclaimer: This is a general citation for reference purposes. Please consult the most recent edition of your style manual for the proper formatting of the type of source you are citing. If the date given in the citation does not match the date on the digital item, use the more accurate date below the digital item.

Marriott International, Inc.. (1983). Marriott Corporation, 1983 Annual Report - Image 8. Annual Reports from the Hospitality Industry Archives. Hospitality Industry Archives, Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston. Retrieved from https://digital.lib.uh.edu/collection/hiltonar/item/303/show/262

Disclaimer: This is a general citation for reference purposes. Please consult the most recent edition of your style manual for the proper formatting of the type of source you are citing. If the date given in the citation does not match the date on the digital item, use the more accurate date below the digital item.

Marriott International, Inc., Marriott Corporation, 1983 Annual Report - Image 8, 1983, Annual Reports from the Hospitality Industry Archives, Hospitality Industry Archives, Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, accessed November 24, 2020, https://digital.lib.uh.edu/collection/hiltonar/item/303/show/262.

Disclaimer: This is a general citation for reference purposes. Please consult the most recent edition of your style manual for the proper formatting of the type of source you are citing. If the date given in the citation does not match the date on the digital item, use the more accurate date below the digital item.

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Compound Item Description
Title Marriott Corporation, 1983 Annual Report
Creator (LCNAF)
  • Marriott International, Inc.
Publisher Marriott International, Inc.
Date 1983
Description Marriott Corporation Annual Report for calendar year 1983.
Subject.Topical (LCSH)
  • Hospitality industry
  • Hotel management
  • Corporation reports
Subject.Name (LCNAF)
  • Marriott International, Inc.
Genre (AAT)
  • annual reports
  • business records
Language English
Type (DCMI)
  • Text
  • Image
Original Item Location Marriott Hotels Collection
Digital Collection Annual Reports from the Hospitality Industry Archives
Digital Collection URL http://digital.lib.uh.edu/collection/hiltonar
Repository Hospitality Industry Archives, Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston
Repository URL http://www.uh.edu/hilton-college/About/hospitality-industry-archives
Use and Reproduction No Copyright - United States
File Name index.cpd
Item Description
Title Image 8
Format (IMT)
  • image/jpeg
File Name hiltonar_201609_055_008.jpg
Transcript i elegant 270-room hotel opened in 1983. s Marriott city. This Several specific developments in 1983 should yield strong future benefits: □ Major networks of similar Marriott properties were established—one for convention hotels and one for resorts. Each network is being marketed as a group to key target customers such as business meeting planners and other travel packagers. □ Membership doubled in Marriott's Club Marquis in 1983, aided by significantly expanded benefits available to club members. This gives Marriott a solid core group of loyal repeat guests. □ Development was completed for the exciting new Marriott Honored Guest award program, which began early in 1984. The program is the most extensive in the lodging industry, rewarding frequent guests with free vacations, airline tickets and car rentals. It is expected to generate substantial new and repeat business. Comprehensive operating strengths. Marriott's operating strengths are based on a firm commitment to our traditional values—superior guest services, unmatched employee relations, and strong management training and development systems. Coupled with strong sales and marketing skills, these values have helped the Hotel Group achieve consistent profit gains, despite recessionary conditions which have prevailed during most of the past three years. During 1983, this commitment was further strengthened by the addition of a number of services and amenities to enhance guest satisfaction. Marriott completely refurbished 7,300 guest rooms. Under a continuing commitment to keep facilities fresh and competitive, 73% of Marriott rooms are new or have been refurbished since 1981. Among other additions in 1983 were the installation of complimentary in- room entertainment (including Home Box Office, cable news and sports programming), establishment of concierge levels in many hotels, and implementation of a rapid check-out system at virtually all properties. With nearly 50,000 employees, our hotel business depends on the success of millions of contacts between employees and guests each week. The company reinforces its employees' positive attitudes with recognition and development programs, strong advancement opportunities and technological support systems. Marriott's relationship with its hourly employees has long been one of the best in the industry, and approximately one-third of all new managers in P1983 were promoted from hourly ranks. "Front-line" managers receive continuing management development as well as strong support from the entire organization, including the latest in technological equipment. At year-end, several related programs were in various stages of completion: a new automated national reservation system,