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Hilton Hotels, 1951 Annual Report
Image 17
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Hilton Hotels Corporation. Hilton Hotels, 1951 Annual Report - Image 17. 1951. Hospitality Industry Archives, Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston. University of Houston Digital Library. Web. July 19, 2019. https://digital.lib.uh.edu/collection/hiltonar/item/1494/show/1483.

Disclaimer: This is a general citation for reference purposes. Please consult the most recent edition of your style manual for the proper formatting of the type of source you are citing. If the date given in the citation does not match the date on the digital item, use the more accurate date below the digital item.

Hilton Hotels Corporation. (1951). Hilton Hotels, 1951 Annual Report - Image 17. Annual Reports from the Hospitality Industry Archives. Hospitality Industry Archives, Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston. Retrieved from https://digital.lib.uh.edu/collection/hiltonar/item/1494/show/1483

Disclaimer: This is a general citation for reference purposes. Please consult the most recent edition of your style manual for the proper formatting of the type of source you are citing. If the date given in the citation does not match the date on the digital item, use the more accurate date below the digital item.

Hilton Hotels Corporation, Hilton Hotels, 1951 Annual Report - Image 17, 1951, Annual Reports from the Hospitality Industry Archives, Hospitality Industry Archives, Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, accessed July 19, 2019, https://digital.lib.uh.edu/collection/hiltonar/item/1494/show/1483.

Disclaimer: This is a general citation for reference purposes. Please consult the most recent edition of your style manual for the proper formatting of the type of source you are citing. If the date given in the citation does not match the date on the digital item, use the more accurate date below the digital item.

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Compound Item Description
Title Hilton Hotels, 1951 Annual Report
Creator (LCNAF)
  • Hilton Hotels Corporation
Publisher Hilton Hotels Corporation
Date 1951
Description Hilton Hotels Annual Report for calendar year 1951.
Subject.Topical (LCSH)
  • Hospitality industry
  • Hotel management
  • Corporation reports
Subject.Name (LCNAF)
  • Hilton Hotels Corporation
Genre (AAT)
  • annual reports
  • business records
Language English
Type (DCMI)
  • Text
  • Image
Original Item Location Conrad N. Hilton Papers
Digital Collection Annual Reports from the Hospitality Industry Archives
Digital Collection URL http://digital.lib.uh.edu/collection/hiltonar
Repository Hospitality Industry Archives, Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston
Repository URL http://www.uh.edu/hilton-college/About/hospitality-industry-archives
Use and Reproduction No Copyright - United States
File Name index.cpd
Item Description
Title Image 17
Format (IMT)
  • image/jpeg
File Name hiltonar_201609_004_017.jpg
Transcript Employee Training is Vital in Our Business There is probably no other industry in which employees are in such close contact with customers or guests, as in the hotel industry. Whether it is the doorman, front office clerk, bellman, elevator operator, or maid all must be trained in their work so as to do their job with the utmost efficiency ... to satisfy the most discriminating guest in his every need to make his stay with our organization a memorable one. Such training is done at meetings conducted in a friendly, informal way . . . sometimes with the use of audio-visual aid, and sometimes by actual demonstration. In all cases, it is the constant and frequent personal contact between employees and management; supervisors of all levels and management that has aided the training program in reaching its objectives . . . more productive use of time; prevention of waste; improvement of morale; improvement in quality of supervision. Top Photo To stimulate internal sales at The Conrad Hilton, all contact employees are given complete information as to the painstaking efforts which go into the purchasing, preparation, and service of the specialty of the hotel, roast beef. Middle Photo On the job training is demonstrated, as a floor housekeeper instructs a maid on the use of forms to be used in her daily tasks. Bottom Photo Attendance of all department heads and their assistants is required at weekly sales and operations meetings. These meetings include presentation of material designed to stimulate sales and improve supervisory techniques. THE WALDORF-ASTORIA, New York City With the initiation of activities at the new Manhattan United Nations headquarters a short distance away, The Waldorf- Astoria's sphere of influence is expanding greatly, taking on new worldwide aspects. Known as "The Unofficial Palace of New York" the hotel in the past has been the scene of the drawing up of many treaties of global significance and the setting for the entertainment of numerous state visitors from overseas, as well as their residential headquarters. Thus the nation as well as its greatest city has been served. U7,