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Hilton Hotels, 1948 Annual Report
Image 12
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Hilton Hotels Corporation. Hilton Hotels, 1948 Annual Report - Image 12. 1948. Hospitality Industry Archives, Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston. University of Houston Digital Library. Web. November 20, 2019. https://digital.lib.uh.edu/collection/hiltonar/item/1243/show/1220.

Disclaimer: This is a general citation for reference purposes. Please consult the most recent edition of your style manual for the proper formatting of the type of source you are citing. If the date given in the citation does not match the date on the digital item, use the more accurate date below the digital item.

Hilton Hotels Corporation. (1948). Hilton Hotels, 1948 Annual Report - Image 12. Annual Reports from the Hospitality Industry Archives. Hospitality Industry Archives, Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston. Retrieved from https://digital.lib.uh.edu/collection/hiltonar/item/1243/show/1220

Disclaimer: This is a general citation for reference purposes. Please consult the most recent edition of your style manual for the proper formatting of the type of source you are citing. If the date given in the citation does not match the date on the digital item, use the more accurate date below the digital item.

Hilton Hotels Corporation, Hilton Hotels, 1948 Annual Report - Image 12, 1948, Annual Reports from the Hospitality Industry Archives, Hospitality Industry Archives, Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, accessed November 20, 2019, https://digital.lib.uh.edu/collection/hiltonar/item/1243/show/1220.

Disclaimer: This is a general citation for reference purposes. Please consult the most recent edition of your style manual for the proper formatting of the type of source you are citing. If the date given in the citation does not match the date on the digital item, use the more accurate date below the digital item.

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Compound Item Description
Title Hilton Hotels, 1948 Annual Report
Creator (LCNAF)
  • Hilton Hotels Corporation
Publisher Hilton Hotels Corporation
Date 1948
Description Hilton Hotels Annual Report for calendar year 1948.
Subject.Topical (LCSH)
  • Hospitality industry
  • Hotel management
  • Corporation reports
Subject.Name (LCNAF)
  • Hilton Hotels Corporation
Genre (AAT)
  • annual reports
  • business records
Language English
Type (DCMI)
  • Text
  • Image
Original Item Location Conrad N. Hilton Papers
Digital Collection Annual Reports from the Hospitality Industry Archives
Digital Collection URL http://digital.lib.uh.edu/collection/hiltonar
Repository Hospitality Industry Archives, Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston
Repository URL http://www.uh.edu/hilton-college/About/hospitality-industry-archives
Use and Reproduction No Copyright - United States
File Name index.cpd
Item Description
Title Image 12
Format (IMT)
  • image/jpeg
File Name hiltonar_201609_001_012.jpg
Transcript The Ice Show at The Stevens In August, 1948 a contract was signed for a new addition to the Town House in Los Angeles. With only 280 available rooms, a quarter of which are permanently occupied, the Town House has been completely inadequate to handle the many Hilton guests seeking rooms in Los Angeles. The grounds of the Town House lend themselves quite suitably to a bungalow type of construction and very soon a sixteen suite addition will be ready for occupancy. The cost will be approximately $125,000. The experience of the past few years has proven the need for additional facilities in Los Angeles. A new bar for convenience of convention guests was opened on the fourth floor of the Palmer House. The consolidation of the Palmer House and Stevens laundries was completed in 1948 at a total cost of approximately $350,000. This consolidation has resulted in material savings. A new credit system has been inaugurated. For nearly a year this department has been working to concentrate, simplify and modernize the credit systems of all those hotels which now make up the Hilton group. Late in December 176,000 new credit cards were sent out and all old credit cards have been cancelled. Of interest to you, as a shareholder, is the fact that as a result of this mailing over 3,000 requests for new cards were received and less than 50 letters complaining of Hilton service. These complaints were chiefly due to inability to get reservations when requested. MAINTENANCE OF PROPERTIES Your properties have been maintained in a first class condition. There have been much repairs and rehabilitation necessary on all the properties due to wartime restrictions and the large volume of business which has prevailed during the last few years. During the year 1948 the program of repairs and maintenance and capital additions was accelerated. Comparisons of the amount spent during the years 1948, 1947 and 1946 for such items are: REPAIRS AND MAINTENANCE $2,354,400 $2,080,348 1946 CAPITAL ADDITIONS $969,198 Among the projects included in the 1948 program was the redecoration of approximately 2,650 rooms; the continued rehabilitation of the Plaza boiler room and mechanical plant, including a change over from DC to AC current; the refurnishing of the Palmer House lobby; the rehabilitation of the Main Cafe and redecoration of the Victorian Dining Room in the Palmer House; the purchase of approximately 850 sets of new bedroom furniture especially designed for modern hotel use and scaled to hotel size, including built in radios; the remodeling of the Boulevard Room of the Stevens; and a complete new kitchen layout for the Dayton Biltmore. No hotel has been neglected. You may see from the above tables that dur- 10