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Marriott Corporation, 1980 Annual Report
Image 13
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Marriott International, Inc.. Marriott Corporation, 1980 Annual Report - Image 13. 1980. Hospitality Industry Archives, Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston. University of Houston Digital Library. Web. February 28, 2020. https://digital.lib.uh.edu/collection/hiltonar/item/1134/show/1102.

Disclaimer: This is a general citation for reference purposes. Please consult the most recent edition of your style manual for the proper formatting of the type of source you are citing. If the date given in the citation does not match the date on the digital item, use the more accurate date below the digital item.

Marriott International, Inc.. (1980). Marriott Corporation, 1980 Annual Report - Image 13. Annual Reports from the Hospitality Industry Archives. Hospitality Industry Archives, Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston. Retrieved from https://digital.lib.uh.edu/collection/hiltonar/item/1134/show/1102

Disclaimer: This is a general citation for reference purposes. Please consult the most recent edition of your style manual for the proper formatting of the type of source you are citing. If the date given in the citation does not match the date on the digital item, use the more accurate date below the digital item.

Marriott International, Inc., Marriott Corporation, 1980 Annual Report - Image 13, 1980, Annual Reports from the Hospitality Industry Archives, Hospitality Industry Archives, Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, accessed February 28, 2020, https://digital.lib.uh.edu/collection/hiltonar/item/1134/show/1102.

Disclaimer: This is a general citation for reference purposes. Please consult the most recent edition of your style manual for the proper formatting of the type of source you are citing. If the date given in the citation does not match the date on the digital item, use the more accurate date below the digital item.

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Compound Item Description
Title Marriott Corporation, 1980 Annual Report
Creator (LCNAF)
  • Marriott International, Inc.
Publisher Marriott International, Inc.
Date 1980
Description Marriott Corporation Annual Report for calendar year 1980.
Subject.Topical (LCSH)
  • Hospitality industry
  • Hotel management
  • Corporation reports
Subject.Name (LCNAF)
  • Marriott International, Inc.
Genre (AAT)
  • annual reports
  • business records
Language English
Type (DCMI)
  • Text
  • Image
Original Item Location Marriott Hotels Collection
Digital Collection Annual Reports from the Hospitality Industry Archives
Digital Collection URL http://digital.lib.uh.edu/collection/hiltonar
Repository Hospitality Industry Archives, Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston
Repository URL http://www.uh.edu/hilton-college/About/hospitality-industry-archives
Use and Reproduction No Copyright - United States
File Name index.cpd
Item Description
Title Image 13
Format (IMT)
  • image/jpeg
File Name hiltonar_201609_052_013.jpg
Transcript The Contract Food Services Group operates more than 325 units, providing a wide range of food service capabilities to a variety of clients. Marriott is the world's leading supplier of catering service to airlines, with 65 flight kitchens serving domestic and international air travelers. The Food Service Management Division manages restaurants, cafeterias, conference centers and other facilities for 211 clients, including business, health care and educational institutions. The group also manages 30 restaurants in airline terminals and on tollroads. Review of 1980 Results for Contract Food Services improved significantly in 1980. Operating profits increased 27% over 1979 levels, while sales were up 10%. This year's performance benefited from increased productivity and new business in domestic airline catering, new food service management accounts, and better results from terminal and highway restaurants. These factors more than offset the effects of lower domestic air traffic and increased competition in certain international airline catering markets. Airline Catering Results for the U.S. In-Flite Division increased despite the recession- induced decline in airline passenger traffic during the year's second half. These gains reflected higher productivity, improved cost control and new business from a number of carriers. The division's productivity improvement efforts reduced costs in major In-Flite operations. Under this program, local personnel and staff experts conduct productivity reviews concentrated at those operations where meaningful cost savings can be realized in the shortest time. This effort, like similar ones in the group's other divisions, is aimed at making Marriott the lowest-cost producer of premium services. New accounts were added at several existing flight kitchens, two idle kitchens were reactivated, and new kitchens were completed in Atlanta and Houston. International airline catering results were lower in 1980 due to increased competition in South America and reduced tourism in Spain. Operating profits from Caribbean operations increased, but were restricted by reduced U.S. travel to that area. The division's 1981 results should improve with the extension of the productivity program to international units and the addition of selected new accounts. Food Service Management Operating profits in the Food Service Management Division increased again in 1980, aided by strong marketing efforts, particularly in health care, which secured new accounts in seven states. Among hospitals added were Frankford (Philadelphia), Jackson Memorial (Miami) and Lexington County (Columbia, S.C.). New business food service clients included units of Texas Instruments, General Telephone, Dow Chemical, Sperry-Univac, IBM, SCM and International Paper. Among new educational services accounts were Carnegie-Mellon University (Pittsburgh), Texas Christian University (Fort Worth), Bentley College (Waltham, Mass.), and the National Fire Academy (Emmitsburg, Md.). Terminal Restaurants Total sales and profits for airport terminal restaurants managed by Marriott were above 1979 levels, although substantial passenger reductions were experienced at several major airports where the company operates. New facilities were opened at Indianapolis and Miami. Results from highway restaurants increased significantly over 1979s depressed levels. Outlook Contract Food Services' performance in 1980 demonstrated its ability to overcome problems resulting from a weak economy. The group's diversity, as well as ongoing productivity and cost control improvements, should continue to offset the effects of a short-term decline in domestic air traffic. Over the long term, this business should continue to provide Marriott with a solid source of profit growth.